top of page
Dr. Rastin Announcement

This is to inform you that Dr. Rastin is needing a further extended personal leave from the clinic. Unfortunately, she is not returning to Central KW Family Health.  We recognize this is a very difficult time for Dr. Rastin and her family, our clinic, and you, her patients. We are working to find a locum physician to cover her practice for the short term while she sorts out the future plans for her practice.  In the meantime, you have the following options:

 

Short term options:

  • If your issue is urgent, we will see you in our after-hours clinic.  Urgency is subject to triage by our nursing staff.

  • If you are booked to see her in the next 2-6 weeks, we are hopeful we will find a temporary physician to see you, if we are unable to secure a temporary physician, we will notify you at least 48 hours before your appointment if it needs to be cancelled.

  • Finally, if you must use a walk-in clinic to keep yourselves and your family safe, please do so.  We have relaxed the rules during this time for Dr. Rastin's patients.

 

If you feel you need to relocate your care to another clinic, we will transfer your records free of charge.  Please note if your records are extensive, you may have to pick them up on a USB, as there are size limits with fax and privacy concerns with email. 

 

We appreciate this has been a stressful time but please remember that our staff are working hard to serve you.  We have a ZERO-TOLERANCE policy regarding abuse towards any and all staff of

Central KW Family Health. 

#201 - 140 Columbia St. W
Waterloo ON
N2L 3K8

Tel: 519-804-9050
Fax: 519-804-9046
Regular Clinic Hours

Mon to Thurs 9am - 4pm

Fri 9am - 12pm

After Hours Clinics
(For urgent medical issues.)

Mon to Thurs 5pm - 8pm ​

(Please call by 5pm to be triaged to after-hours clinic if appropriate.)

Sat 1pm - 4pm

(Phone lines open from 12:30 to 3:30 pm)
URGENT CARE 
If our clinic is closed and you are requiring additional medical care you can try: 

Virtual Urgent Care clinic

https://www.urgentcareontario.ca or
call 1-844-227-3844

Health811

Call 811 to speak with a nurse 24/7 for medical advice

© 2024 by Central KW Family Health

Terms of Use

bottom of page